Accessible theatre for all
Brixton House is fully wheelchair accessible. Whether you need a seat transfer, or wheelchair-accessible seating, we will always endeavour to facilitate your needs and make your experience as comfortable and enjoyable as possible.
Brixton House aims to provide audio described, captioned, and BSL performances across all main house productions. We also provide Touch Tours for all patrons before our audio-described performances.
If you are visiting Brixton House and have specific access requirements that would be useful for staff to know in advance, please contact our Box Office team on email via [email protected] or call on 020 7582 7680 so we are able to fully accommodate your visit.
Please note: Theatre 1 and Theatre 2 often use raked seating. Raked seating is seating on a steep incline with steps. If you suffer from mobility problems, please take this into account when booking. If you require additional assistance, please notify our Box Office in advance of your visit.
How to book
Access tickets can be booked online, over the phone or in person.
Too book an access ticket and receive a complimentary access companion ticket, you will need to create an account. Then, in the ‘Other Preferences’ tag, select ‘I require a Personal/Essential Companion’. If you already have an account with us, you can either add this tag in your customer profile or contact our Box Office team to help facilitate this for you.
To book a wheelchair seat, you will need to create an account and select one of the following tags in the ‘Other Preferences’ tab:
- I am a wheelchair user (Manual)
- I am a wheelchair user (Electric)
- I require a seat transfer (Wheelchair)
By selecting one of these tags in your customer profile, it will allow for you to see and book wheelchair accessible seating.
Tickets can be booked in person, over the phone on 020 7582 7680, or by email at [email protected].
If you would like some assistance with your booking, email us, call us or visit us in person at 385 Coldharbour Lane, Brixton, London, SW9 8GL.
Assistance dogs
Brixton House welcome assistance dogs. If you plan to bring your assistance dog on your visit, please let us know in advance. We are happy to care for your assistance dog during the performance.
Audio-described performances
Audio-described performances are for people who are blind or partially sighted. During audio-described performances, you will receive a live verbal commentary of the show providing information on the visual elements including movement and expressions of the production, as it happens live in the theatre.
If you book for an audio-described performance, you will receive an invite to participate in a pre-show touch tour. These usually take place up to an hour before the start of the show.
Captioned performances
Captioned performances are for people who are D/deaf, deafened, and hard of hearing.
Captioned performances work similarly to how subtitled television works. The captions are prepared in advance and the text runs at the same time and speed of the actors on stage.
British Sign Language (BSL) performances
BSL Interpreted shows offer a signed interpretation of the text sung and/or spoken by the actors onstage. They are delivered by a highly trained BSL interpreter.
Relaxed environment performances
Relaxed environment performances are specially adapted performances for those who benefit from a more relaxed atmosphere whilst in the theatre. They provide a supportive environment which allows for noise and movement in the auditorium and allows re-entry if audience members need time out during the performance. There will be ambient lighting in the auditorium throughout the show and the show will be adapted to consider the following.
What changes are made to a Relaxed Performance?
- Slight changes to the sound, lowering the volume and reducing any loud effects.
- We slow down any flashing/strobe lighting effects where possible.
- Elements of surprise will be reduced to a minimum.
- The house lights will always be on at a low level in the auditorium.
- Haze will be reduced.
- For anyone who needs to leave the show, we have a small, quiet chill-out area just outside the auditorium. You can return to the show when you are ready. It is fine if you need to leave and return several times.
- Most importantly we ask everyone to be tolerant and accepting of the fact that some people may express enjoyment of the show in different ways; the attitude to noise, singing along to the show, and movement is relaxed, we ask anyone in our audience to be supportive of this.